Starting June 1, 2024, the Social Security Administration (SSA) implemented an important change that concerns millions of users: transitions from the traditional Social Security username to a more secure Login.gov or ID.me account. This update seeks to make signing in easier and more secure by following federal authentication rules. Here’s what you need to know about this transition.
Who needs to transition?
If you created your Social Security account before September 18, 2021, you are required to transition to either a Login.gov or ID.me account. Users who created their accounts on or after this date already use one of these credential service providers (CSPs) and do not need to take any actions. This transition affects approximately 46 million people who still use a Social Security username and password to access their accounts.
Why the change?
The main reason for this change is to make signing in easier and more secure. Login.gov and ID.me meet the U.S. government’s rules for online identity verification, keeping your information safe. This change also aligns with federal security standards.
If you live outside the United States, you can switch to a Login.gov account, but you should check for any restrictions, like using international phone numbers, on the Login.gov website. Legal advice could help navigate these restrictions or other situations with your Social Security account and benefits.
Steps to transition
To transition your account, follow these steps:
- Sign In: Use your username and password to sign in to your Social Security account.
- Transition prompt: You will select the presented option to transition to Login.gov.
- Create or sign in: When you transition, you must create a Login.gov account or sign in to your Login.gov account.
- Activation code: To create a new Login.gov credential, you will need an activation code. You will receive this code via email, text or automated phone call.
- Security code: As part of the two-factor authentication process, you will receive a one-time security code via email or cellphone each time you sign in.
While you can still use your Social Security username and password, this option will not be available later this year. It is advisable to transition as soon as possible to avoid losing access to your account and services.